-Do I require a deposit?
Yes, a 50% deposit is required to secure your date.
-Do you offer a refund of a deposit?
No, but I will reschedule to another available date.
-Payment Policy (balance due)
Remaining balance due the day before event.
-Do you offer packages?
Yes. Please see Packages tab in the header.
-Do you travel?
Yes, I travel. Out of state requires a standard $400 travel fee
-Do you setup items clients have already purchased?
No. In order to achieve the look I am known for I rely on my own materials. Each install is a custom experience using balloons that are of professional grade. Also, the kits purchased from Amazon or Etsy do not contain the size and quantity to create the design quality shown in my work.
-Do you clean up the venue after the event?
No. I only come back to breakdown and collect the decor items. Please have your guest trash their items or have a clean up crew to remove all trash before I gather my items.
-Why is there a delivery & install fee added to my total?
I have a standard delivery and install fee of $125 but this amount can vary depending on the location and complexity of the install. I also return to the event to break down the balloons/décor and remove. If the breakdown and removal is after 11pm there will be an additional fee.
-How long do balloons last?
Indoor balloons can last weeks. However, outdoor balloons have a much shorter lifespan. Sun, wind, rain can quickly pop or change the balloons.
-Will you visit a venue with me?
Yes. Once a deposit is made I would love to visit the venue with you so I can see your vision.